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Customer service training in Louisiana

7 customer service programs with costs, results and funding that can make them free

6 schools offer these customer service programs, and Louisiana has approved every one for workforce funding. Each shows its price if you pay yourself and how past students did.

Customer service representatives answer questions and requests from customers by phone, in person, by email or text, through live chat and on social media, and many work in call centers. Most need a high school diploma and learn on the job in 2 to 4 weeks; those who give information about finance or insurance may need a state license.1

In Louisiana, 5 of the 7 programs take students without a high school diploma and 2 ask for a diploma or equivalent.

By kind, the 7 programs here are customer service certificate or course (5 programs) and customer service and retail sales course (2 programs).

See the 7 programs

How much does customer service training cost in Louisiana?

$1,336 to $4,220 is what most customer service programs in Louisiana cost if you pay yourself

That is the middle half of the 7 programs with a price. All of them: $525 to $7,715

In the typical program

Finished the program
Not reported
None of the 7 programs report it
Working 6 months later
Not reported
None of the 7 programs report it
Earned a year, estimated
Not reported
None of the 7 programs report it
Length
7 to 28 weeks

Source: US Department of Labor, program year 2024 (July 2024 to June 2025). Only programs approved for workforce funding are listed; other schools in Louisiana may also offer customer service training. How these figures are made

Is there free customer service training in Louisiana?

Who qualifies, and other ways to pay: financial aid, grants and the GI Bill

All 7 customer service programs in Louisiana approved for WIOA funding

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How to show the list

7 programs

  • Customer service and retail sales courseHybridNo diploma needed

    Customer Service and Sales Certification

    Northwest Louisiana Technical College

    Minden

    Accredited school

    No diploma needed

    Northwest Louisiana Technical College, MindenCustomer service and retail sales course · Accredited schoolHybrid · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$525
    School website, Customer Service and Sales Certification at Northwest Louisiana Technical College
    More details about Customer Service and Sales Certification at Northwest Louisiana Technical College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    8 weeks, 45 hours a week
    Cost of supplies
    $285
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $525
    School website, Customer Service and Sales Certification at Northwest Louisiana Technical College

  • Customer service certificate or courseHybridNo diploma needed

    Customer Service Representative

    Excel College

    Harvey

    No diploma needed

    Excel College, HarveyCustomer service certificate or courseHybrid · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$1,200
    More details about Customer Service Representative at Excel College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    4 weeks, 25 hours a week
    Cost of supplies
    $125
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $1,200

  • Customer service and retail sales courseIn personNo diploma needed

    Business of Retail

    Delgado Community College

    New Orleans

    Accredited school

    No diploma needed

    Delgado Community College, New OrleansCustomer service and retail sales course · Accredited schoolIn person · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$1,472
    School website, Business of Retail at Delgado Community College
    More details about Business of Retail at Delgado Community College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    6 weeks, 24 hours a week
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $1,472
    School website, Business of Retail at Delgado Community College

  • Customer service certificate or courseIn personNo diploma needed

    Customer Service Representative

    Mia's Medical Academy

    Baton Rouge

    No diploma needed

    Mia's Medical Academy, Baton RougeCustomer service certificate or courseIn person · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$1,800
    School website, Customer Service Representative at Mia's Medical Academy
    More details about Customer Service Representative at Mia's Medical Academy
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    8 weeks, 40 hours a week
    Cost of supplies
    None listed
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $1,800
    School website, Customer Service Representative at Mia's Medical Academy

  • Customer service certificate or courseHybridNo diploma needed

    Customer Service Representative

    Fletcher Technical Community College

    Schriever

    Accredited school

    No diploma needed

    Fletcher Technical Community College, SchrieverCustomer service certificate or course · Accredited schoolHybrid · No diploma needed

    Earned a year, estimatedNot reported
    Price if you pay yourself$2,725
    Program website, Customer Service Representative at Fletcher Technical Community College
    More details about Customer Service Representative at Fletcher Technical Community College
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    60 weeks, 40 hours a week
    Cost of supplies
    $367
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $2,725
    Program website, Customer Service Representative at Fletcher Technical Community College

  • Customer service certificate or courseOnlineHigh school diploma or equivalent

    Customer Service Specialist Certificate (Online)

    Joshua Career Institute

    Based in Shreveport, LA

    High school diploma or equivalent

    Joshua Career Institute, based in Shreveport, LACustomer service certificate or courseOnline · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$5,715
    School website, Customer Service Specialist Certificate (Online) at Joshua Career Institute
    More details about Customer Service Specialist Certificate (Online) at Joshua Career Institute
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    24 weeks, 50 hours a week
    Cost of supplies
    $285
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $5,715
    School website, Customer Service Specialist Certificate (Online) at Joshua Career Institute

  • Customer service certificate or courseOnlineHigh school diploma or equivalent

    Customer Service Specialist Diploma (Online)

    Joshua Career Institute

    Based in Shreveport, LA

    High school diploma or equivalent

    Joshua Career Institute, based in Shreveport, LACustomer service certificate or courseOnline · High school diploma or equivalent

    Earned a year, estimatedNot reported
    Price if you pay yourself$7,715
    School website, Customer Service Specialist Diploma (Online) at Joshua Career Institute
    More details about Customer Service Specialist Diploma (Online) at Joshua Career Institute
    Finished
    Not reported
    Working at 6 months
    Not reported
    Earned in a quarter
    Not reported
    Length
    32 weeks, 50 hours a week
    Cost of supplies
    $285
    Students counted
    Not reported
    Earned a year, estimated
    Not reported
    Price if you pay yourself
    $7,715
    School website, Customer Service Specialist Diploma (Online) at Joshua Career Institute

How to pay for customer service training in Louisiana

WIOA funding can pay for customer service training in Louisiana

Every program on this page is approved for it. Whether you qualify, how much your local area pays and how to apply are on our page Does WIOA pay for job training?

Financial aid and grants for customer service training

Most students can get federal student aid for college, career school or trade school. A Federal Pell Grant, unlike a loan, usually doesn't have to be repaid. Ask the school whether its program qualifies.67

GI Bill for customer service training

Veterans, service members and qualified dependents can use GI Bill benefits for non-college training programs.8

The program list does not show which programs accept these. Ask the school.

Quick facts: Customer service training in Louisiana

programs with a price cost under $2,000
4 of 7
lowest typical price among the states with enough programs to compare
6th of 13
customer service programs here, against the typical state's 2
7 vs 2

State comparisons use the same figures as the customer service training by state table: the middle program of each state, and only states with three or more schools for prices. Source: US Department of Labor, program year 2024 (July 2024 to June 2025).

Customer service training in New Orleans, Minden, Baton Rouge and other Louisiana cities

Choosing an area filters the program list above. 2 programs are online.

Other training in Louisiana

How customer service training compares with the rest of business and office work: Business and office training in Louisiana

Where the Louisiana customer service program numbers come from

Which Louisiana customer service programs are on this list?

These are the customer service programs Louisiana approved for WIOA funding (public workforce funding under the Workforce Innovation and Opportunity Act), as reported to the US Department of Labor for program year 2024 (July 2024 to June 2025). Each state keeps its approved programs on an eligible training provider list (ETPL).9 The list here covers programs approved as of June 30, 2025. Schools that never applied for approval are missing, so this is a part of what Louisiana offers.

How the prices and results of Louisiana customer service programs are measured

Prices are tuition and required fees for someone paying without workforce funding, as the school reported them; check the current price with the school. Results describe students who left each program in recent years, so they are no guarantee, and the yearly earnings are the reported quarter times four, an estimate. A program without a "Trained with WIOA funding" line may still take WIOA students. Where a field was left empty or withheld, the page says "Not reported", and "Left out" where a figure was filed but failed one of our checks; nothing is estimated to fill a gap. Where the numbers come from explains each figure in full.

How reliable are the Louisiana figures?

The US Department of Labor's own results site lists Louisiana among the states with "known data quality concerns".10 We leave out the share working 6 months later for Louisiana: most of its programs report exactly 100%, which no other state comes close to. We leave out the share who finished for Louisiana: half of its programs report exactly 100%.

Sources for the facts about customer service training in Louisiana

Show the 10 sourcesHide the sources
  1. US Bureau of Labor Statistics, Occupational Outlook Handbook: Customer Service Representatives
  2. US Department of Labor, TrainingProviderResults.gov: About This Site
  3. US Department of Labor: WIOA Adult Program
  4. Code of Federal Regulations, title 20, part 680, sections 680.220, 680.230 and 680.310: career services before training, other grants such as Pell Grants first, and limits on Individual Training Accounts (GovInfo, 2024 edition)
  5. US Department of Labor: American Job Centers
  6. US Department of Education, Federal Student Aid: Eligibility for Federal Student Aid
  7. US Department of Education, Federal Student Aid: Don't Miss Out on Federal Pell Grants
  8. US Department of Veterans Affairs: GI Bill benefits for non-college degree programs
  9. US Department of Labor, Training and Employment Guidance Letter 8-19, Attachment I: Requirements for Training Providers, Program Eligibility, and the State Eligible Training Provider (ETP) List
  10. US Department of Labor, TrainingProviderResults.gov: search page, note on states with known data quality concerns