Customer service training in Indiana
6 customer service programs with costs, results and funding that can make them free
5 schools offer these customer service programs, and Indiana has approved every one for workforce funding. Each shows its price if you pay yourself and how past students did.
Customer service representatives answer questions and requests from customers by phone, in person, by email or text, through live chat and on social media, and many work in call centers. Most need a high school diploma and learn on the job in 2 to 4 weeks; those who give information about finance or insurance may need a state license.1
In Indiana, 4 of the 6 programs take students without a high school diploma and 2 ask for a diploma or equivalent.
By kind, the 6 programs here are call center and customer support course (2 programs), customer service and retail sales course (2 programs) and customer service certificate or course (2 programs).
See the 6 programsHow much does customer service training cost in Indiana?
$1,160 to $1,900 is what most customer service programs in Indiana cost if you pay yourself
That is the middle half of the 5 programs with a price. All of them: $340 to $2,020
In the typical program
- Finished the program
- Not enough data
- 3 programs report it; a typical figure needs 5
- Working 6 months later
- Not enough data
- 3 programs report it; a typical figure needs 5
- Earned a year, estimated
- Not enough data
- 3 programs report it; a typical figure needs 5
- Length
- 4 to 14 weeks
Source: US Department of Labor, program year 2024 (July 2024 to June 2025). Only programs approved for workforce funding are listed; other schools in Indiana may also offer customer service training. How these figures are made
All 6 customer service programs in Indiana approved for WIOA funding
Filters
6 programs
Customer Service Call Center Simulation And On The Jobttraining Program
Redemption Outreach Services Inc Rosi
Indianapolis
High school diploma or equivalent
Earned a year, estimated$17,600Price if you pay yourselfNot reportedProgram website, Customer Service Call Center Simulation And On The Jobttraining Program at Redemption Outreach Services Inc RosiMore details about Customer Service Call Center Simulation And On The Jobttraining Program at Redemption Outreach Services Inc Rosi
- Finished
- 96%
- Working at 6 months
- 60%
- Earned in a quarter
- $4,406
- Length
- 16 weeks, 6 hours a week
- Cost of supplies
- Not reported
- Students counted
- 83
- Earned a year, estimated
- $17,600
- Price if you pay yourself
- Not reported
Customer Service And Sales Training
Goodwill Industries Of Michiana Inc.
South Bend
No diploma needed
Earned a year, estimated$12,700Price if you pay yourself$1,900Program website, Customer Service And Sales Training at Goodwill Industries Of Michiana Inc.More details about Customer Service And Sales Training at Goodwill Industries Of Michiana Inc.
- Finished
- 78%
- Working at 6 months
- 51%
- Earned in a quarter
- $3,171
- Length
- 6 weeks, 6 hours a week
- Cost of supplies
- $165
- Students counted
- 81
- Earned a year, estimated
- $12,700
- Price if you pay yourself
- $1,900
Customer Service And Call Center Training Program
Indianapolis Urban League
Indianapolis
High school diploma or equivalent
Earned a year, estimated$45,400Price if you pay yourself$2,020Program website, Customer Service And Call Center Training Program at Indianapolis Urban LeagueMore details about Customer Service And Call Center Training Program at Indianapolis Urban League
- Finished
- 100%
- Working at 6 months
- 50%
- Earned in a quarter
- $11,343
- Length
- 4 weeks, 8 hours a week
- Cost of supplies
- $675
- Students counted
- 10
- Earned a year, estimated
- $45,400
- Price if you pay yourself
- $2,020
Certified Customer Service Representative
Anderson University
Based in Anderson, IN
Accredited school
No diploma needed
Earned a year, estimatedNot reportedPrice if you pay yourself$340Program website, Certified Customer Service Representative at Anderson UniversityMore details about Certified Customer Service Representative at Anderson University
- Finished
- Not reported
- Working at 6 months
- Not reported
- Earned in a quarter
- Not reported
- Length
- 52 weeks, 12 hours a week
- Cost of supplies
- None listed
- Students counted
- Not reported
- Earned a year, estimated
- Not reported
- Price if you pay yourself
- $340
Certified Business Professional Customer Service
Fort Wayne Community Schools Adult And Cont. Ed.
Based in Fort Wayne, IN
No diploma needed
Earned a year, estimatedNot reportedPrice if you pay yourself$1,160Program website, Certified Business Professional Customer Service at Fort Wayne Community Schools Adult And Cont. Ed.More details about Certified Business Professional Customer Service at Fort Wayne Community Schools Adult And Cont. Ed.
- Finished
- Not reported
- Working at 6 months
- Not reported
- Earned in a quarter
- Not reported
- Length
- 4 weeks, 30 hours a week
- Cost of supplies
- None listed
- Students counted
- Not reported
- Earned a year, estimated
- Not reported
- Price if you pay yourself
- $1,160
Customer Service And Sales Training
Goodwill Industries Of Michiana Inc.
Gary
No diploma needed
Earned a year, estimatedNot reportedPrice if you pay yourself$1,900Program website, Customer Service And Sales Training at Goodwill Industries Of Michiana Inc.More details about Customer Service And Sales Training at Goodwill Industries Of Michiana Inc.
- Finished
- Not reported
- Working at 6 months
- Not reported
- Earned in a quarter
- Not reported
- Length
- 6 weeks, 8 hours a week
- Cost of supplies
- $165
- Students counted
- Not reported
- Earned a year, estimated
- Not reported
- Price if you pay yourself
- $1,900
No programs match these filters.
How to pay for customer service training in Indiana
WIOA funding can pay for customer service training in Indiana
Every program on this page is approved for it. Whether you qualify, how much your local area pays and how to apply are on our page Does WIOA pay for job training?
Financial aid and grants for customer service training
Most students can get federal student aid for college, career school or trade school. A Federal Pell Grant, unlike a loan, usually doesn't have to be repaid. Ask the school whether its program qualifies.67
GI Bill for customer service training
Veterans, service members and qualified dependents can use GI Bill benefits for non-college training programs.8
The program list does not show which programs accept these. Ask the school.
Quick facts: Customer service training in Indiana
- lowest typical price among the states with enough programs to compare
- 7th of 13
- customer service programs here, against the typical state's 2
- 6 vs 2
State comparisons use the same figures as the customer service training by state table: the middle program of each state, and only states with three or more schools for prices. Source: US Department of Labor, program year 2024 (July 2024 to June 2025).
Customer service training in Indianapolis, South Bend, Chicago and other Indiana cities
Choosing an area filters the program list above. 2 programs are online.
Other training in Indiana
How customer service training compares with the rest of business and office work: Business and office training in Indiana
- CDL training95 programs
- CNA classes133 programs
- Medical assistant training145 programs
- Phlebotomy training81 programs
- Welding classes90 programs
- HVAC training58 programs
- Medical billing and coding training55 programs
- LPN programs50 programs
- EMT classes40 programs
- Electrician training67 programs
- Dental assistant programs60 programs
- Auto mechanic classes36 programs
- Pharmacy technician training58 programs
- Plumbing school16 programs
- CNC machinist training55 programs
- Carpentry classes17 programs
- Heavy equipment operator training3 programs
- Diesel mechanic training2 programs
- Cybersecurity training102 programs
- IT training191 programs
- Cosmetology school4 programs
- Barber school4 programs
- Esthetician school3 programs
- Nail tech school7 programs
- EKG technician programs35 programs
- Massage therapy school13 programs
- Paralegal programs4 programs
- Fire academy2 programs
- Police academy1 program
- Surgical tech programs17 programs
- Radiology tech programs9 programs
- Culinary school1 program
- Home health aide training7 programs
- PTA programs2 programs
- Medical administrative assistant training33 programs
- Human resources training27 programs
- Medication aide training79 programs
- Industrial maintenance technician training160 programs
- Early childhood education programs40 programs
- Aircraft mechanic school5 programs
- Supply chain and logistics training73 programs
- Hospitality management programs19 programs
- Addiction counselor training2 programs
- Community health worker training9 programs
- Coding and software development courses59 programs
- Lineman school3 programs
- Sterile processing technician training5 programs
- Sonography school3 programs
- Data analytics courses20 programs
- Administrative assistant training64 programs
- Respiratory therapy programs3 programs
- Medical lab technician programs5 programs
- AutoCAD and drafting courses19 programs
- Digital marketing courses4 programs
- Web and graphic design courses25 programs
- Health information technology programs16 programs
- Vet tech programs4 programs
- Patient care technician training4 programs
- OTA programs2 programs
- Crane operator training1 program
- Interpreter and translator training2 programs
- Home inspector training2 programs
- Forklift certification2 programs
- Personal trainer certification2 programs
- Healthcare administration programs3 programs
- Flight school3 programs
- MRI tech school1 program
- RBT certification training6 programs
- Mental health technician training3 programs
- Human services programs4 programs
- Manufacturing technician training119 programs
- Electronics technician training8 programs
- Business administration programs106 programs
- Criminal justice programs15 programs
- Teacher assistant certification7 programs
- Auto body repair classes1 program
- Solar and wind technician training3 programs
- Sheet metal training4 programs
- Water treatment operator training2 programs
- OSHA safety training1 program
- Optician training1 program
- Masonry training4 programs
- Construction training programs59 programs
- Accounting and bookkeeping classes89 programs
- RN programs23 programs
- Project management certification36 programs
Where the Indiana customer service program numbers come from
Which Indiana customer service programs are on this list?
These are the customer service programs Indiana approved for WIOA funding (public workforce funding under the Workforce Innovation and Opportunity Act), as reported to the US Department of Labor for program year 2024 (July 2024 to June 2025). Each state keeps its approved programs on an eligible training provider list (ETPL).9 The list here covers programs approved as of June 30, 2025. Schools that never applied for approval are missing, so this is a part of what Indiana offers.
How the prices and results of Indiana customer service programs are measured
Prices are tuition and required fees for someone paying without workforce funding, as the school reported them; check the current price with the school. Results describe students who left each program in recent years, so they are no guarantee, and the yearly earnings are the reported quarter times four, an estimate. A program without a "Trained with WIOA funding" line may still take WIOA students. Where a field was left empty or withheld, the page says "Not reported", and "Left out" where a figure was filed but failed one of our checks; nothing is estimated to fill a gap. Where the numbers come from explains each figure in full.
Sources for the facts about customer service training in Indiana
Show the 9 sourcesHide the sources
- US Bureau of Labor Statistics, Occupational Outlook Handbook: Customer Service Representatives
- US Department of Labor, TrainingProviderResults.gov: About This Site
- US Department of Labor: WIOA Adult Program
- Code of Federal Regulations, title 20, part 680, sections 680.220, 680.230 and 680.310: career services before training, other grants such as Pell Grants first, and limits on Individual Training Accounts (GovInfo, 2024 edition)
- US Department of Labor: American Job Centers
- US Department of Education, Federal Student Aid: Eligibility for Federal Student Aid
- US Department of Education, Federal Student Aid: Don't Miss Out on Federal Pell Grants
- US Department of Veterans Affairs: GI Bill benefits for non-college degree programs
- US Department of Labor, Training and Employment Guidance Letter 8-19, Attachment I: Requirements for Training Providers, Program Eligibility, and the State Eligible Training Provider (ETP) List